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保安服务之应急处置预案电梯毛病

点击次数:    发布时间:2018-11-26 来源:http://www.lczhongtebao.com
保安服务之应急处置预案电梯毛病
Emergency disposal plan for security service elevator faults
电梯毛病应急处置预案
Emergency disposal plan for elevator faults
1.队员接到报告赞扬或巡查发现电梯毛病有人被困时,应马上告诉主管指导及监控中心,并记载发现或接到报告的时分及报告监控中心的工夫。
1. Team members should inform the supervisor's guidance and monitoring center immediately when they receive praise or inspection reports and find that someone is trapped, and record the time when they find or receive reports and the time when they report to the monitoring center.
2.监控中心接到报告后尽快告诉电梯外部电话等工具与被困者获得联络,抚慰被困者坚持镇定,阐明主管指导已获知他们被困,并已在积极采取无效的措施,同时向被困者理解梯内人员数量和安康情况。接到报告后,记载接到报告的工夫.被困人员数量。
2. After receiving the report, the monitoring center will inform the trapped people to get in touch with the outside telephone and other tools as soon as possible, to comfort the trapped people to maintain calm, to clarify that the supervisor's guidance has been informed that they are trapped, and has taken active and ineffective measures, and to understand the number of people trapped in the elevator and the health situation. After receiving the report, record the time of receiving the report and the number of people trapped.
3.监控中心尽快确定电梯进展的所在楼层地位,并尽快告诉工程部及电梯公司到现场反省。
3. The monitoring center should confirm the floor status of the elevator as soon as possible, and inform the engineering department and the elevator company to go to the scene for reflection as soon as possible.
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4.保安员或管理人员尽快到场检查该电梯门有无被物件阻挠而未能完全关妥,并设法采取措施处理,直至工程部到场。
4. Security guards or managers will be on the scene as soon as possible to check whether the elevator door is obstructed by the object and not completely closed, and try to take measures to deal with it until the engineering department arrives.
5.假如本身能干力解除毛病,则应视状况向公安求助(如向消防局求助,应向消防人员详细阐明求助的缘由和状况)。
5. If you can solve the problem, you should ask the public security for help according to the situation (if you ask the fire department for help, you should clarify the reason and condition of the help in detail to the firefighters).
6.监控中心记载好发现或接到报告的工夫.派队员到场的工夫.抢修公司到场的工夫.被困人员取得解困的工夫.电梯恢复正 常运转的工夫。
6. The monitoring center records the time of discovery or receipt of reports. The time of dispatching members to the scene. The time of rush repair company to the scene. The time of rescuing the trapped persons. The time of elevator returning to normal operation.
7.当监控室操作员接获电梯紧急求助信号时,应立刻施行以下步骤:
7. When the operator of the monitoring room receives the elevator emergency help signal, the following steps should be taken immediately:
告诉电梯公司和工程部立刻赶往现场及时解救被困乘客:
Tell the elevator company and the engineering department to rush to the scene and rescue the stranded passengers in time:
在电梯抢救队员尚未抵达现场时,应尽量抚慰被困的乘客:
When elevator rescue team members have not arrived at the scene, they should try to comfort the stranded passengers:
运用通讯零碎,每隔约5分钟与被困乘客停止对话,并留意电梯内的状况,如空气流通,被困乘客的心情等。
Use communication fragments, stop talking with stranded passengers every 5 minutes, and pay attention to the situation in the elevator, such as air circulation, the mood of stranded passengers, etc.
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